09:00 - 19:00

Registration San Cristóbal Foyer

09:00 - 12:30

Networking time San Cristóbal

sponsored by VALOR & DESTROOPER


12:30 - 14:30

Lunch Pedro de Valdivia

sponsored by JTI


14:30 - 15:30

Are we in the correct direction? San Cristóbal

Carlos Melconian, President, BANCO NACIÓN ARGENTINA

Since 2005 the Argentinian economist Carlos Melconian, not only has he given us a pragmatic approach to the global economy, but he has also deepened in the main Latin American economies and their perspectives.

Now, from his new position as President of the Banco Nación, the largest bank in Argentina; he gives us his vision of the Argentina that wants to present President Mauricio Macri, an Argentina inserted in a global economy.

As always there will be a glance of the "tourist wallet indicator" to appreciate how the evolution of the different currencies impact in regional tourism.


15:30 - 16:00

RIOgaleão the airport and the duty free Rio deserves San Cristóbal

Juan Antonio Nieto, DCOO Brasil, DUFRY
Sandro Fernandes, CCO, RIOGaleão

Dufry Brazil will introduce us their new stores and expansions at the airport in Rio de Janeiro, in preparation for the Olympic Games starting in August.

We will see new concepts, new layouts and new designs; how they get ready to serve customers and the use of technology at the point of sale. It will be a unique opportunity, for the suppliers, to define their strategies together with the operator, and just two months before the start of the Olympics Games.


16:00 - 16:30

New store projects in Lima Airport & design concept trend in Dufry San Cristóbal

Cyrille Beauviche, Latin America & Caribbean Division Commercial Director

Presentation of the new store projects currently in construction at Lima airport highlighting design, layout and current retail trends. Presentation of the actual Best design concept trend within DufryGroup


16:30 - 17:00

Coffee break San Cristóbal



17:00 - 17:30

Keys to retail in an Omnichannel world San Cristóbal

Guillermo D´Andrea, Professor, IAE Business School

Retail is about to undergo a major round of disruption. The digital transformation and other prevailing trends are empowering customers that increasingly expect a better shopping experience and demand more value than ever before.
At the same time this second digital wave opens chances for improving the business by expanding relations with both customers and suppliers. It’s a demanding challenge where only the bravest will survive –and following Moore’s Law, time is shrinking.
We will explore how retailers are reacting to this new context, and what opportunities arise in the new omnichannel landscape.


17:30 - 18:30

The triumph of the human spirit San Cristóbal

Roberto Canessa, Pediatric Cardiologyst

The 12th October of 1972, the Uruguayan Air Force plane carrying teenagers members of a Uruguayan rugby team, their friends and family members, crashed into the Andes Mountains.

Dr. Roberto Canessa with Nando Parrado stunned the world after crossing the Andes during eleven days under extreme conditions and without equipment and climbing 15,000 feet in the snowcapped Andes, to guide rescuers back to fourteen friends still trapped in the mountains seventy-two days after their plane crashed.

Dr. Canessa being a medicine student was one of sixteen passengers who survived after extreme conditions, temperatures below zero, injuries, starvation and isolation. He is also very well known for his work with newborn patients and prenatal echocardiography in Uruguay.


18:30 - 19:15

Closing ceremony San Cristóbal

Gustavo Fagundes, President, ASUTIL

Enrique Urioste, Board Member, ASUTIL



Gala Dinner

sponsored by DUFRY

Botánico Centro de Eventos

Diagonal Las Torres 2700 - Peñalolen


ORGANIZER´S NOTE: English/Spanish simultaneous translation will be available during plenary sessions. ASUTIL reserves the right to change the program and shall not be responsible for cancellation under special and unforeseen circumstances.